Returns & Exchanges

At Gerry's Dublin Meats, we pride ourselves on providing the highest quality cuts; however, due to the perishable nature of our products, returns are handled with strict adherence to food safety standards. If your order is damaged or incorrect upon arrival, please contact us immediately to arrange a replacement or refund.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately check your meat products for any signs of damage, temperature issues, or discrepancies against your order receipt.

• 2.
  Contact Our Team

  Notify us within 24 hours of delivery by emailing our Dublin shop with your order number and clear photographs of the product and packaging.

• 3.
  Storage Requirements

  Keep the product in its original vacuum-sealed packaging and store it in a refrigerator or freezer while your claim is being processed by our quality control team.

• 4.
  Resolution Process

  Once validated, we will issue a full refund to your original payment method or dispatch a fresh replacement cut via express courier at no additional cost.